** Important Notice **
Please be aware we shall be on annual leave from 2pm Monday 15th April 2019 till Friday 26th April 2019. All orders made during this time will be dispatched Friday 26th April.
We will also be closed from 2pm Thursday 9th May till Friday 17th May 2019. All orders made during this time will be dispatched Friday 17th May.
UK and Worldwide shipping prices
Charlies nail art is based in Derby UK. We ship worldwide Monday to Friday all orders made before 2pm (GMT) will be posted out the same day.
All orders are sent out first class delivery and normally arrive within 1 to 3 working days.
95% of orders made Monday to Friday before 2pm are received the next working day.
Orders under £15.00 delivery is £1.29
All orders over £15.00 are FREE p&p
EU Countries using the EURO
Austria, Belgium, Cyprus, Greece, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Luxemboug, Malta, Netherlands, Portugal, Spain, Slovenia, Slovakia and Ireland (excluding northern ireland please checkout uk delivery for northern ireland shipping prices)
Shipping take 3 to 7 working days. Shipping is charged at a flat rate of £3.15 (€3.70)
All orders over £25.00 (€30.00) are FREE shipping.
Shipping take 3 to 7 working days. Shipping is charged at a flat rate of £3.15
All orders over £25.00 are FREE shipping.
orders to the USA take up to 14 working days. Shipping is charged at a flat rate of £3.75 (approx $4.99)
Orders over £25.00 ($34.00) are FREE shipping
orders to Australia take up to 14 working days. Shipping is charged at a flat rate of £3.89 ($7.26)
Orders over £25.00 ($46.00) are FREE shipping.
Orders to Canada take up to 14 working days. shipping is charged at a flat rate of £3.75 ($6.65)
Orders over £25.00 ($46.00) are FREE shipping
ALL OTHER COUNTRIES
All other international orders take up to 14 working days.
Shipping is charged at a flat rate of £3.99
Orders over £25.00 are FREE shipping
To checkout if there are any delays within you country checkout the International incidents updates on royal mail.
Please make sure when placing your order all your details and address is correct charlies nail art will ship to the address given in the shipping details. Charlies nail art can not be held responsible for orders not received due to the wrong address being given.
All orders are sent through royal mail if you do not receive your order within 1 to 3 working day (for UK orders) or within 10 working days (for international orders) please contact us we will do are best to help. please check with your local sorting office to see if your parcel is there and your neighbours in case it has been left with them. please be aware this is out of our control and is down to royal mail because of this we have to wait 15 days before we can do anything as this is the time limit royal mail have stated it takes before the parcel is deemed as lost.
If royal mail has attempted to deliver your order and you have not collected your order from your local sorting office. your order will be sent back to us if this happens we will contact you via email address you provided when ordering. you can have the order sent out again but you will be liable for the cost to resend the order. if you do not want the order resend we will refund you minus the cost for postage already paid to sent your order out the first time. (please note post and package cost may be more then you have paid for postage on your original order depending on how large your order was and how it was sent i.e signed for or special delivery)
Any import duties, taxes or charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional cost will be prior to ordering.
Please be aware if you make an order and then decide to cancel the order you many be subject to a cancellation fee of 10% of your order total to cover the cost of restocking products & admin fees.
All orders shipped outside the UK time stated for delivery are approx time orders may take longer depending on customs or if it is a busy time of year. From time to time postal services around the world have strikes if your country's postal service is on strike this could delay your order this is out of charlies nail art control. We ask that if this happens you give time to allow your order to be processed by your country's postal service once the strike is over.
If you are ordering from outside of the UK please do not order the Oldham college nail kit as this contains nail polish. We can not ship polish outside the UK.
We do not allow collection of orders all orders must be made through the website.